How to Fix 10 play Activation Code Not Working
Having trouble with your 10 play activation code? Learn how to refresh the code, check your account, and reconnect your TV
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How to Fix a 10 play Activation Code That Is Not Working
If the 10 play activation code displayed on your Smart TV is not being accepted, there are several simple troubleshooting steps you can try.
Check the Activation Code
Enter the code exactly as it appears on your TV. Check carefully for characters that may look similar.
Generate a New Code
If the code is no longer valid, return to the activation or sign-in screen inside the 10 play app and generate a new code if the option is available.
Try the Official Activation Page
If your TV instructs you to use a browser, open 10.com.au/activate on your phone or computer and follow the instructions displayed there.
Check Your Account
Make sure you are using the correct 10 play account and that your account sign-in is working properly.
Restart Your TV
Close the 10 play app and restart your Smart TV or streaming device. Open 10 play again and retry the activation process.
Activation page: 10.com.au/activate
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